case study
3WON Cuts Provider Application Turnaround by 90%
reduction in provider application TAT
days saved on processing
day average for application completion
The Challenge
Providers at an ambulatory surgery center (ASC) found the credentialing application overwhelming, with an average turnaround time of 90 days. The perceived burden of the online application caused providers to delay submission. As a result, the ASC received frequent complaints, onboarding timelines were pushed back, and day-to-day operations were disrupted.
The Solution
3WON introduced a pre-population solution, reducing the administrative burden by auto-filling key sections of the credentialing application before providers even started. This proactive approach:
- Simplified the application process
- Accelerated turnaround times
- Improved provider satisfaction
To measure effectiveness, 3WON tracked turnaround times before and after implementation:
- Before (Jan 2024): 90-day average turnaround
- After (Oct 2024): 9-day average turnaround
- Result: 90% reduction in package completion time, dramatically improving provider satisfaction and operational efficiency
location
New Mexico
industry
Ambulatory Surgery Center
provider count
285
solution
Credentialing CVO
Accelerate Onboarding with 3WON
If lengthy provider onboarding is slowing down your operations, 3WON’s innovative solutions can help. Let’s accelerate your credentialing process and enhance provider satisfaction—contact us today!
About 3WON
Staying ahead in credentialing and enrollment requires more than just checking boxes — it demands the right technology, transparency, and support. Whether you’re looking for a flexible software solution or expert CVO services to ease the workload, 3WON will meet you where you are. By reducing administrative burden and ensuring compliance, 3WON helps teams accelerate onboarding, improve efficiency, and deliver quality care.
